Business Process Management
Structure That Empowers Efficiency
Businesses always have a set of processes that define how deliverables are generated. The processes need to be assessed for efficiency and effectiveness in a dynamically changing marketplace.
It’s critical to measure what you want to change – we utilize the Point of Failure Formula to test Process Health
Leaders will change results when They change what they SEE
Certified Process Professional Champions (CPPC)
Customer Experience Methodology – Outside-In
Certified Six Sigma Green – Black Belts
- BP Management Optimization (Align, Innovate)
- BP Cost Control
- BP Workflow Management (Analysis, Automation and Documentation)
- Organizational Redesign
- Regulatory Policies Management
- BP Analysis (Activity Mapping As-Is, To-Be)
- BP Point of Failure (POF) Analysis
- Risk Impact Profile
- BP Re-engineering (Optimize, Align or Innovate) utilizing methods
- Customer Experience Method, Lean, Six Sigma, Business Process Outsourcing (Help Desk, Call Centers, Warehouse Operations)
- BP Integrated Supply Chain Management